Find answers to frequently asked questions about Oralthea24.
Oralthea24 is a private, nationwide coordination service for dental emergencies that helps patients quickly find care in the event of toothache or a dental emergency.
No. Oralthea24 is not a hospital emergency room, but a private coordination service that refers patients to private dental clinics that offer prompt, specialized care and are located throughout Italy.
No. The operations center is dedicated exclusively to dental emergencies and follows specific protocols for emergency management.
Dental services are provided exclusively by Oralthea24-approved and selected dental clinics.
In case of severe toothache, a dental abscess, infections, dental trauma, a broken tooth, or any other dental emergency.
To learn more about all our services and the types of emergencies we treat, visit the Emergencies We Treat page on our website.
Yes. Oralthea24 is available 24/7. This service is designed to support patients even at night, on weekends, and on holidays.
Our service guides patients through every step of the process. From the moment they call the national hotline, we conduct an initial telephone assessment and coordinate their appointment at the dental center selected for their specific case.
The goal of the Oralthea24 service is to minimize response times and guide patients toward a solution as quickly as possible.
Yes. All clinics affiliated with Oralthea24 are selected based on quality, organizational, and availability criteria.
Yes. Our staff takes into account the location, urgency, and actual availability of our partner facilities to offer the most appropriate solution.
No. Oralthea24 only provides emergency dental care when your dentist is unavailable. If necessary, you can choose whether to continue your treatment at the selected facility or return to your regular dentist without any restrictions.
Contact us, and our team will get back to you as soon as possible.
